PLEASE RETAIN YOUR RECEIPT
We want you to be fully satisfied with every product that you purchase from Best Friends Pet Store.
If you are not satisfied with a product that you have purchased, you may bring it back to us at the store within a month of the original purchase date.
The product must be returned in reasonable condition, in the original packaging, and with the applicable receipt, any other paperwork, parts and accessories to ensure credit or replacement. Please note the original receipt MUST be presented before a refund is made.
You can expect a refund in the same form of payment originally used for purchase or Best Friends Pet e-Cash gift card.